Emergency Plumber Allawah

What counts as a plumbing emergency

Here is the rule of thumb: if water, gas or sewage is going where it has no business going, pick up the phone. In a suburb as packed-in as Allawah, where so many people live a level or two up from a neighbour, a small leak rarely stays small. These are the calls we get most often around here:

• A flexi-hose under a sink or vanity letting go and flooding a unit
• The only toilet in the flat blocked solid with nowhere else to go
• Sewage or tree-root muck backing up through floor wastes in an older home
• Any whiff of gas, inside or out
• A hot water tank weeping from the bottom or gone stone cold
• An overflow or relief valve running and refusing to stop

Those braided flexi-hoses behind taps and toilets are a quiet menace in the walk-up blocks near the station; one perished hose can drop a ceiling on the unit below before anyone notices. The older brick and fibro houses tend to throw up the slower-burning trouble instead, like root-choked clay drains and tired galvanised lines. Not sure if yours is urgent? Ring us and describe it. A quick chat costs nothing and often saves the carpet.

How fast we respond in Allawah

Allawah is one of the most compact pockets in St George, which works in your favour when the clock is against you; there simply is not much ground to cover between one end of the suburb and the other. Calls to 0485 838 404 are picked up at any hour, and for a real emergency inside Allawah or a neighbouring suburb like Carlton or Hurstville we are usually pulling up out the front within the hour. You will get a straight answer on timing the moment you call, the team behind Dial Up Plumbing rolls out in a fully stocked van, and the plumber phones you before they turn into your street so you are not left wondering.

What to do while you wait

The few minutes before we arrive matter, so here is where to start:

• Flooding flexi-hose or burst pipe: in a unit, the isolation tap is usually right under the sink or vanity, or there is a main stop valve in the laundry or by the front door of the flat; in a house it is generally at the boundary by the meter. Shut it and the water stops
• Smell of gas: turn the gas off at the meter, throw the windows and doors open, leave switches and flames well alone, head outside and call from there
• Toilet overflowing: reach behind the pan and close the little isolation valve on the wall
• Leaking hot water unit: kill its power at the switchboard if it is electric or shut its gas tap if it is gas, then close the cold inlet valve on top of the tank

Once that is done, sit tight and let us handle the rest.